Describe the unit, never the people.
The assistant's line: prepare, record, coordinate, report
Learn · Practice · Apply VA UPGRADE · 2 WEEKS
Turn a full queue
into 240 doors that run on the rules.
Virtual Assistant Upgrade · Property Management VA
A two-week assessed specialisation on top of the Virtual Assistant track: listings from approved copy, applications collected and passed on, rent posted as the bank shows it, the ledger that must reconcile before any owner statement, maintenance triage from the manager's matrix, the 2 a.m. emergency, notices prepared for signature and never sent. Taught inside Alum Creek Property Management, a fictional Columbus firm with 240 doors across 31 landlords. For enrolled VA students from Week 6 and VA graduates; it adds a Property Management endorsement to your VA certificate rather than a separate certificate.
YOUR NEXT COHORTA fresh start. A focused two weeks.
—DAYS
:—HRS
:—MIN
Not sure this course is right for you? Find your training path
Or try a sample exercise—no sign-up✓ Beginner-friendly foundations✓ Practice-led learning
Training for remote work. A certificate does not guarantee employment.
PICTURE YOUR NEXT CHAPTERYou can run a queue without losing a thread. Learn the job where the rules decide what you may answer.See the work you’ll practise
2 weeksA focused specialisation
32+ hoursCore course training
Learn + practiceLessons, quizzes & assignments
Assessed skillsKnowledge & practical tasks
THE SKILL BEHIND THE OPPORTUNITYDon’t just know what to say.
Don’t just know what to say.
Know what to do next.
Appointment setting connects a business to its next potential customer. Build the judgment to move that conversation forward—professionally.
Use the written line.
Fair housing: the seven federal protected classes
Learn · Practice · ApplyRoute it, record it.
Routing applicant questions about people
Learn · Practice · ApplyYOUR PRACTICAL TOOLKIT
AppFolio and Buildium · The rent ledger and the bank · The maintenance matrix · Google Workspace and the phone
A two-week upgrade with a coach
- Two weeks: eight graded daily tasks and a final shift
- For Virtual Assistant students from Week 6 and VA graduates
- A coach reviews your work, and the practice runs on a fictional US desk
- Adds an endorsement to your VA certificate, not a separate certificate
Cohort upgrade: two weeks, with a coach
- Starts16 November
- CoachYes
- PaymentOne payment
- FeeGH₵ 460
LESS IMAGINING. MORE UNDERSTANDING.Picture yourself
Picture yourself
doing the work.
Move from a VA inbox to 240 doors: listings, applications, rent ledgers, maintenance and owner statements inside the line. Select a moment below to look inside the practice.
01Rent day, portal down.The downtime drill.↗
A rent-day morning · Alum Creek Property Management, a fictional Columbus firm
THE LEDGER
YOUR NEXT MOVE
Keep a phone log of every payment call; the manager issues receipts; reconcile to the bank when the portal returns.
Nothing is posted from memory.
02The ledger is 100 dollars short.Found, not plugged.↗
A rent-day morning · Alum Creek Property Management, a fictional Columbus firm
THE GAP
YOUR NEXT MOVE
Trace it: the tenant paid short and the portal posted the full charge. Correct from the bank record and write the note.
An unreconciled ledger never reaches an owner statement.
03The applicant asks about people.Fair housing is the rule under everything.↗
A rent-day morning · Alum Creek Property Management, a fictional Columbus firm
THE LINE
YOUR NEXT MOVE
Describe the unit and the process, use the written line, and route the question to the manager.
Never characterise who lives somewhere or who should.
04No heat at ten past two.The after-hours procedure.↗
A rent-day morning · Alum Creek Property Management, a fictional Columbus firm
THE EMERGENCY
YOUR NEXT MOVE
Dispatch the 24-hour vendor per the matrix, call the manager on call, tell the tenant who is coming and when, log every time; promise nothing about cost.
The manager approves what the owner pays, never you.
Based on the Academy’s course content and signed-in Playground. Previewing these steps does not create an attempt or save a score.
Try the no-sign-up exercise ↗You do the job before you get the job.
Most courses in West Africa teach you about a job. SchoolRegistry Academy makes you do it, inside a company built for your track, with your own work inbox, timed practicum shifts and marked work, until you have evidence an employer can check. On this track the company is Alum Creek Property Management, a fictional property manager with tenants, vendors and owners. You handle maintenance, rent, leases and the owner statement.
You do the job before you get the job.
Every track trains inside a made-up company that behaves like a real one: real requests, real customers, real deadlines, real consequences. You are not watching someone else work; you are doing the work.
Real tools, not slides about tools.
You work in the software the job actually uses, and a tools library inside your handbook holds the tutorials we checked ourselves.
Your own work email from day one.
Every student gets a real inbox on students.schoolregistryghana.com. Mail from your fictional workplace arrives there, including the ones that are traps, so you learn to handle a workday inbox before an employer hands you one.
Two weeks of timed practicum shifts.
After eight weeks of lessons you work timed shifts on your simulator, graded the way an employer would grade you. Some mistakes fail the shift outright, the same mistakes that get people fired.
Your work is marked, with feedback you can act on.
Assignments are reviewed, returned with comments, and you resubmit until it is right. Certificates are only issued under the published rules: the required work done, tuition covered, an 80 percent overall result.
A community that keeps going after the course.
The Commons gives you rooms for your cohort, mentoring pairs, alumni opportunities and events. The Getting Hired course is included with every track. No job is promised; the evidence you leave with is real.
How the Academy teaches, in full
What will you learn in the Property Management VA upgrade?
SchoolRegistry Academy’s Property Management VA upgrade is a two-week assessed specialisation for Virtual Assistant students from Week 6 and VA graduates. First, students learn the assistant’s line: preparing, recording, coordinating and reporting while the licensed manager decides applicants, rent, waivers, notices, entry and deposits, with fair housing as the rule under everything. Second, students practise listings from approved copy, applications collected and passed on, rent posted as the bank shows it, ledgers reconciled rather than plugged, maintenance triage and after-hours procedure, notices prepared for signature and owner statements, on Alum Creek Property Management, a fictional Columbus firm with 240 doors. Third, eight graded daily tasks and a final shift with zero critical errors add a Property Management endorsement to the VA certificate and its verification page. It is not a separate certificate, it does not license anyone, and it promises no job or income.
How the Academy supports your progress
AI study support
Ask academic questions in the lesson player. The assistant uses lesson context but does not answer assignments or grade your work.
Practical task boards
Manage personal work and participate in assigned team tasks with columns, dependencies, comments and history.
Feedback and revision
Use tutor feedback, explain your changes and resubmit while the original and revised evidence remain available for review.
Your assessed portfolio is private by default. Sharing is optional and revocable. Available learning-media formats depend on the lesson; caption and low-bandwidth processing is still being completed across the library.
DESIGNED AROUND DOINGA course you
A course you
participate in.
Not just watch.
Build a habit of learning, applying, and improving. Each part of the week gives the next one a purpose.
Explore your two weeks ↗THROUGH THE WEEK
Learn in focused sessions.
Work through self-paced lessons and check your understanding with module quizzes.
THROUGHOUT THE WEEK
Put the lesson to work.
Apply what you’ve learned through assignments and track-specific practical exercises.
ONCE A WEEK
Practice. Get feedback. Improve.
Join your track’s live session and submit your weekly assignment on the cohort schedule.
YOUR LEARNING ROADMAPTwo weeks.
Two weeks.
A stronger
skill set.
From the foundations to your final practical assessment, each stage builds on the last.
A clear standard at every step.
Module quizzes check understanding before you move forward. The final assessment includes written and practical work, then two practicum weeks on the job simulator.
01WEEK 1The desk, the systems, leasing and rent+
The assistant's job and the line; what the manager decides; fair housing and the protected classes; AppFolio and Buildium; the rent roll and the portals; listings from approved copy; applications collected and passed on; screening and the FCRA named; rent, late fees, the waiver request and the ledger that does not reconcile.
- Fair housing: the protected classes, and the rule that you never characterise who lives where
- Showings, applications and documents: collect, confirm, pass on, never decide
- The waiver request: quote the lease, route to the manager, never waive
- The ledger that does not reconcile: found, not plugged
02WEEK 2Maintenance, moves, owners, and the final shift+
Intake and urgency; vendor dispatch inside the approval limit; the after-hours emergency; move-in and move-out records; deposits and notices prepared for signature; the owner statement; bad news as it is; the portal down on rent day; the owner who asks for no kids; the final shift.
- The after-hours emergency: the 24-hour line, the on-call call, the log
- Notices prepared for signature: late rent, renewals, entry, violations
- Bad news reported as it is: the unit that sat empty for sixty days
- The ten critical errors, and the scams that dress up as owners and vendors
TAKE A CLOSER LOOK
Your next step, on your terms.
Keep the curriculum, fees, start date, and study checklist in one handy course guide.
A SMALL TASTE OF THE TRAININGA moment of judgment.
A moment of judgment.
What would you do?
Start with good judgment. Try this illustrative exercise and see the reasoning behind a useful response.
SAMPLE EXERCISE No sign-up. No score saved.
PRACTICAL JUDGMENT01 / 01
An applicant writes: is this building good for families with kids, or is it mostly singles?
Choose your next response.
sr / SCHOOLREGISTRY ACADEMYCERTIFICATE OF ACHIEVEMENTEarned through
Earned through
demonstrated skill.
Virtual Assistant Upgrade · Property Management VA
KNOWLEDGE
COMMUNICATION
EXECUTIONSR
ACADEMY
COMMUNICATION
EXECUTIONSR
ACADEMY
SAMPLE DESIGN · NOT AN ISSUED CREDENTIAL
MORE THAN COURSE COMPLETIONA certificate.
A certificate.
And the work behind it.
The SchoolRegistry Academy certificate is assessed through knowledge and practical tasks—not simply time spent watching lessons.
- A written assessment of your understanding
- Track-specific practical assessment
- Applied work that demonstrates your skills
- A unique certificate ID and verification page
Issued by SchoolRegistry Academy. This is not a third-party accreditation or a guarantee of employment.
MAKE AN INFORMED CHOICEIs this your
Is this your
next step?
A good fit if you…
- You are a Virtual Assistant student past Week 6, or a VA graduate, and you want a specialised skill that US property managers and small landlords hire assistants for.
- You can run a queue of tenants, owners, applicants and vendors at once, record what each one said, and route rather than decide.
- You will quote the lease rather than your own judgement: the late fee is what the lease says, the waiver is the manager's call, the repair cost is not yours to promise.
Plan for the practicalities.
A computer, headset, reliable internet, and a quiet place to practice will help you participate. Check the live-session schedule before enrolling.
Future US-client work may involve afternoon or evening hours in West Africa.
GIVE YOUR LEARNING A DIRECTIONSkills with a
Skills with a
role in mind.
Roles this training prepares you to pursue. Start with the work you want to do, then build the skills to demonstrate it.
Property Management VA
Support a licensed manager or a small landlord remotely: leasing support, rent ledgers, maintenance, owner reporting.
YOUR TRAINING CONNECTION
The Alum Creek desk, the ledger, the matrix and the written lines.
Leasing Coordinator
Prepare listings from approved copy, schedule showings, collect applications and documents.
YOUR TRAINING CONNECTION
Listings, applications and the fair housing routing.
Maintenance Coordinator
Run the ticket queue: intake, urgency, vendor dispatch, tenant updates, the after-hours log.
YOUR TRAINING CONNECTION
Triage from the matrix and the emergency drill.
Employers may require experience on AppFolio or Buildium, and licensing for property management is state law. This is an endorsement on the VA certificate; it does not make you a property manager or a leasing agent. Employment is not guaranteed; role titles and hiring requirements vary by employer.
THE SKILL IS ONLY PART OF YOUR STORY
See fees and enrol ↗Learn how to show what you can do.
The shared Career Readiness course covers your LinkedIn profile, résumé, interview practice, and getting paid as an international remote contractor. Describe practice honestly as training, not employment.
INVEST IN A SKILL YOU CAN USEYour next chapter
Your next chapter
starts with
one clear step.
Choose your payment option. Get a clear view of the commitment before making your decision.
One upgrade. The complete program.
- Two-week structured curriculum: eight graded daily tasks and a final shift
- Self-paced lessons and module quizzes
- One live practice session a week
- Weekly assignments and final assessment
- Certificate when requirements are met
VIRTUAL ASSISTANT UPGRADE · PROPERTY MANAGEMENT VATwo-week upgrade
One payment at checkout. Open to enrolled Virtual Assistant students and VA graduates.
GH₵ 460
Full upgrade fee · one payment
- Total course fee
- GH₵ 460
- Format
- Online + live practice
- Cohort start
- Oct 12, 2026 · 10 AM GMT
Pay securely at checkout.
Questions? Book a free advising callChoose an available time with the Academy team. All times are Ghana time (GMT).
BEFORE YOU DECIDEGood questions.
Good questions.
Straight answers.
Who can take this upgrade?+
Enrolled Virtual Assistant students from Week 6 and VA graduates. It is not sold on its own, because it assumes the VA track's inbox, calendar, confidentiality and task-board discipline and tests them on day one.
Is it a separate certificate?+
No. Passing adds an endorsement line to your VA certificate and its public verification page: with Property Management endorsement (two-week assessed specialisation). Endorsements are assessed inside the VA programme.
Will I be approving tenants or setting rent?+
No. The licensed manager decides applicants, rent, waivers, notices, entry, repair approvals and deposits. You prepare, record, coordinate and report, and the upgrade is strict about it: making or implying a leasing decision is one of the ten critical errors.
Does this make me a property manager?+
No. Licensing for property management is state law, and the upgrade says so and stops. It prepares you for the assistant and leasing-support roles that US property managers and small landlords hire for, with the licensed manager deciding what you touch.
What does it cost?+
GH₵ 460, paid once by card in US dollars (US$ 39). Checkout shows the exact dollar amount before you pay. Each upgrade is bought separately, and mobile money is not available yet.
When does the cohort begin?+
October 12, 2026 at 10:00 AM GMT (West Africa). Lessons run every weekday, about an hour each, with one live working session a week; your instructor shares the day, time and joining link.
Is a job guaranteed?+
No. The Academy develops and assesses skills. Employment depends on your performance, employer requirements, and available roles.
What does the fee include?+
GH₵ 460 covers this upgrade, paid once. Review the handbook and checkout terms before paying.
Read the student handbook ↗ · Terms · Privacy
A little clarity.
A more confident decision.
Talk through this course, your experience and how to get started. Choose a time from the Academy team’s shared availability.
See available advising times ↗Four more ways to move forward.
A certificate should be
easy to check.
Employers and partners can confirm the current status of a shared SchoolRegistry Academy certificate using its 12-character ID.
Verify a certificate ↗Related career guides
Use these existing SchoolRegistry guides to compare the wider career decision before you enroll.
BUILD THE SKILL. PRACTICE THE WORK.Your next opportunity
See fees and enrol ↗
Your next opportunity
deserves preparation.
See fees and enrol ↗Virtual Assistant Upgrade · Property Management VA · SchoolRegistry Academy